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CSA

Lawyer Panel

0 years

0 Lacs

New Delhi Delhi India

Posted:4 days ago| Platform:

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Skills Required

support service communication

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Lawyerpanel.org hosts one of the largest panels of lawyers across major cities in India, providing support for individuals facing legal challenges related to unpaid debt and harassment. Lawyer Panel is a unit of Eresolution Consultancy Services Pvt. Ltd., committed to standing by those with genuine legal problems. Our organization offers expert legal advice and representation to ensure that clients receive the help they need.

Role Description

This is a full-time on-site role for a Customer Service Associate (CSA) located in New Delhi. The CSA will be responsible for providing exceptional customer support, handling customer inquiries via telephone, and ensuring customer satisfaction. This role involves maintaining a high standard of customer-focused service and delivering effective solutions to client issues as they arise.

Qualifications

Customer-focused Service and Customer Satisfaction skills
Strong Telephone Manner and Customer Support skills
Customer Service skills
Excellent interpersonal and communication skills
Ability to work effectively in a team environment
Previous experience in a customer support role is a plus
Proficiency in relevant computer applications

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