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Posted:16 hours ago| Platform: Foundit logo

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Skills Required

handling customer inquiries CSR answering phone calls responding to emails troubleshooting problems processing orders or returns

Work Mode

On-site

Job Type

Full Time

Job Description

More Retail Limited is looking for CSA - HM to join our dynamic team and embark on a rewarding career journey

Roles & Responsibilities:

  • Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner
  • Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty
  • The primary duties of a CSR include answering phone calls, responding to emails and chat requests, troubleshooting problems, and processing orders or returns
  • Good communication, interpersonal, and problem-solving skills are essential for this role

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