CS Head – Experiential Events

"Head of Client Servicing and Business" for a young and motivated team to excel in automotive client experiences by crafting exceptional brand stories and campaigns.

Location: Gurgaon, India

Company: Maxperience – India’s Leading Automobile Experiential Motoring & Event Agency

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About Maxperience

Maxperience is the country’s leading automobile experiential motoring and event agency. We craft world-class brand experiences through innovative events, immersive test-drive journeys, and cutting-edge experiential marketing campaigns for the biggest automotive and lifestyle brands.

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Role Overview

As a CS Head, you will be the strategic leader for complete client servicing team, owning the journey from brief to delivery. From decoding client needs to designing impactful brand solutions and integrated marketing activations, you’ll craft and present winning ideas that elevate brands.

You will also drive seamless execution, ensure project profitability, and nurture long-term client partnerships. This role blends creativity with business leadership—demanding sharp problem-solving, financial acumen, and the ability to unlock upsell and cross-sell opportunities while delivering standout experiences.

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What You’ll Do

• Lead and develop a young client servicing team to build best CS team of country.

• Decode client briefs and conceptualise innovative experiential marketing & brand activation ideas.

• Guide team to create compelling, high-quality presentation decks and pitch confidently to clients.

• Drive business conversions and ensure flawless execution with cross-functional teams.

• Manage financials – ensure project profitability, timely invoicing, and payment closure.

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What We’re Looking For

• 8–12 years of client servicing experience in event management / experiential marketing agencies.

• Proven ability to handle end-to-end project cycles – from brief to execution.

• Excellent communication, presentation & pitching skills.

• Creative mindset with the ability to think brand-first.

• Financial acumen to manage P&L on a project level.

• Passion for automobiles & live experiences is a big plus.

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Why Join Us?

At Maxperience, you’ll get to work with top automobile and lifestyle brands, delivering campaigns that push boundaries in motoring, experiential events, and brand activations. You’ll be part of a culture that blends passion with precision, and you’ll have the chance to shape some of the most talked-about experiences in the industry.