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Palm Printz
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CS Executive / HR & Admin

CS Executive / HR & Admin

2 - 3 years

|

3 - 4 Lacs

Posted:1 month ago| Platform:

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Skills Required

customer service communication skills Customer care HR customer interaction customer handling customer support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Monitoring the entire customer service process. Resolving customer issues brought to your attention. Creating procedures and policies for effective customer service. Standardizing the customer service delivery of an organization. Tracking the work of every customer service representative in the team. Performing quality assurance surveys with customers. Conveying customers feedback to the team. Interacting with customers to determine whether they have a desirable and shareable experience. Helping every customer service professional improve. Possessing the knowledge and ability to improve customer service of the organization. Creating a pleasant work environment for customer service professionals.

More Jobs at Palm Printz

CS Executive / HR & Admin

Bengaluru

INR 3 - 4 Lacs

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