Cruelty Response Assistant

Job Description

Cruelty Response Assistant | About PETA - PETA India To assist PETA India s Cruelty Response Team (CRT) in handling cases involving cruelty to animals and enforcing laws 5 days a week, with periodic evening or weekend availability requirement Lead Cruelty Response Coordinator Mumbai or Delhi, with possible fieldwork. Primary Responsibilities and Duties: Respond to specific cruelty-case calls and complaints received via e-mail or social media in an effective and efficient manner. Respond to general cruelty-case complaints, such as housing societies that wrongly impose restrictions on feeding community animals or companion animal neglect, with form letters and other means of ensuring legal rights Seek immediate coordination with local animal protection organizations, volunteers, or the District Society for the Prevention of Cruelty to Animals (SPCA) and State Animal Welfare Boards (SAWBs) to assist with cruelty case complaints as needed. File complaints with the Animal Welfare Board of India (AWBI), SAWBs, and District SPCAs to establish Animal Welfare Committees (AWCs) to address issues related to community animal feeding and conflicts in housing colonies involving community animals. Assist the CRT with research and other desk work as assigned from time to time. Assist the public in general ways they can assist in matters of cruelty to animals Maintain and update the CRT s national database on volunteering and law enforcement contacts and services Ensure that thorough records are maintained for all complaints received regarding cruelty cases, including how they were handled and resolved Perform any additional tasks assigned by the supervisor Qualifications: Minimum of a bachelor s degree from a recognised institution Voluntary or other experience handling cruelty-to-animal cases Computer proficiency Fluency in Hindi and English Knowledge of other regional languages a plus Exceptional organisational and time management skills, including multitasking Excellent oral and written communication skills Ability to deal patiently with animal protection organisations, volunteers, and government officials Passion for preventing cruelty to animals and helping animals in need Compassionate, responsible, and self-driven character Outgoing and personable manner with excellent communication skills Adherence to a vegan lifestyle Supportive position vis- -vis PETA India s philosophy and the ability to advocate for the group s positions on issues in a professional manner Commitment to the objectives of the organisation