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CRM Support Executive

2 years

1 - 2 Lacs

Posted:5 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Position: CRM Support Executive

Department: Office of Student Support Services
Location: Chitkara University, Punjab
Shift: Mon–Sat, 9 am–6 pm

Role Overview

Manage and optimize the CRM system to efficiently handle student and parent inquiries via helpline.

Key Responsibilities

  • Maintain CRM data accuracy, workflows, and user access.
  • Handle helpline calls: log inquiries and coordinate follow‑ups.
  • Generate reports, analyse trends, and recommend improvements.
  • Streamline CRM processes and support the team.

Requirements

  • Bachelor’s degree (IT, Business, or related)
  • 2+ years in CRM support/admin (preferably education)
  • Skilled in CRM tools (Salesforce, Zoho, Dynamics)
  • Good communication
  • Detail-oriented, problem‑solver, customer‑focused

Apply Now

Please email your CV to lovepreet.2401@chitkara.edu.in

Job Type: Full-time

Pay: ₹9,866.83 - ₹20,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Morning shift

Work Location: In person

Speak with the employer
+91 9875998711

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Chitkara University
Chitkara University

Higher Education

Chandigarh India

5001-10000 Employees

40 Jobs

    Key People

  • Dr. Madhav Singh

    Pro Vice Chancellor
  • Suresh Chitkara

    Chancellor

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