CRM Manager (Post Sales)

We are looking for an experienced CRM Manager – Post Sales ( Real Estate) to manage customer relationships, documentation, and end-to-end post-sales operations for our premium farmland community project Nirvaana Hills.
The ideal candidate must have strong experience in real estate post-sales processes.

Key Responsibilities

• Handle customer onboarding and post-sales communication.
• Manage buyer documentation, agreements, demand letters, and payment follow-ups.
• Coordinate with sales, accounts, and operations teams for smooth process flow.
• Maintain CRM data, trackers, and customer status updates.
• Manage client queries, grievances, and ensure timely resolution.
• Ensure excellent customer service and relationship management throughout the buyer journey.
• Support in possession coordination and handover processes.

Required Experience & Skills

• 2 years of experience in Real Estate (mandatory).
• Strong understanding of post-sales processes, documentation, and RERA basics.
• Excellent communication and coordination skills.
• Proficiency in CRM tools, MS Excel, and email communication.
• Customer-centric approach with problem-solving ability.
• Can manage customer query

Qualification

• Graduate

How to Apply

Interested candidates can send their resume to:
hr@seadrealty.com

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,510.10 per month

Work Location: In person