CRM Implementation Specialist

1 - 5 years

5 - 9 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities:

We are looking for a CRM Implementation Specialist to join our team and lead the deployment, configuration, and optimization of Customer Relationship Management (CRM) systems.

The ideal candidate will have a strong background in CRM technologies, project management, and client engagement.

As a CRM Implementation Specialist, you will work closely with clients to understand their business requirements, design CRM solutions, and oversee the implementation process from start to finish.

You will be responsible for configuring CRM systems, running CRM automations, training end-users, and providing ongoing support.

Your ability to translate business needs into technical solutions will be key to your success in this role. You should be comfortable working in a fast-paced environment and managing multiple projects simultaneously.

Strong communication skills are essential, as you will be interacting with stakeholders at all levels, including executives, IT teams, and end-users.

Experience with CRM platforms such as Lead Squared and Merrito is a MUST.

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