CRM Executive

Job Title: CRM Executive – Real Estate (Male Candidate Preferred)

Location: Hyderabad, Madhapur
Employment Type: Full-time

Job Summary:
We are seeking a proactive and customer-focused CRM Executive to manage client relationships, ensure smooth post-sales services, and coordinate with internal teams for timely project updates and handovers. The ideal candidate will have excellent communication skills, attention to detail, and prior experience in the real estate sector.

Key Responsibilities:

• Handle post-sales communication with clients, including payment follow-ups, project updates, and documentation.
• Maintain and update client details in the CRM software.
• Coordinate with sales, accounts, and site teams for project-related queries and client requirements.
• Assist clients during the handover process and resolve any concerns promptly.
• Track and follow up on pending payments, agreements, and documentation.
• Ensure timely MIS reporting to management regarding client interactions and payment status.
• Build strong, long-term client relationships and ensure a positive customer experience.
• Manage site visits, possession schedules, and defect liability issues in coordination with the technical team.

Requirements:

• Bachelor’s degree in any field (Business Administration/Marketing preferred).
• 1–3 years of experience in CRM or customer service, preferably in the real estate industry.
• Strong interpersonal and communication skills in English & Hindi, (additional local language is a plus).
• Proficiency in MS Office and CRM software.
• Ability to work under pressure and handle multiple client queries.
• Male candidates preferred due to site visit and fieldwork requirements.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person