CRM Executive

0 - 31 years

2 - 3 Lacs

sector 37 gurgaon/gurugram

Posted:17 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Data Management and Analysis Ensuring customer data is accurately maintained, segmented, and analysed for targeted marketing and improved customer relationships . Customer Feedback and Improvement: Gathering customer feedback and using it to improve products, services, and customer interactions. Account Management: Ensuring that account managers maintain strong relationships with key clients, upsell/cross-sell, and handle issues proactively. Customer Onboarding: Ensuring new customers have a smooth onboarding experience, which is essential for long-term customer satisfaction and retention.

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