0 - 31 years

1 Lacs

Posted:1 day ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

A CRM Executive is responsible for managing the company’s customer relationship management system and ensuring seamless communication between the organization and its customers. The role involves handling customer data, maintaining accurate records, tracking interactions, and supporting sales and marketing campaigns. A CRM Executive analyzes customer behavior, prepares reports, and provides insights to enhance customer engagement, satisfaction, and retention. The position also requires coordinating with internal teams to resolve customer issues, improving database quality, and ensuring timely follow-ups to build strong and long-term customer relationships.

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