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https://forms.gle/LmcjXLku6zPHoqdq7 Navrasa Fine Jewels Pvt. Ltd. (Operations Dept. – Job Application Form): Job Title: CRM Executive Company: Navrasa Fine Jewels Pvt. Ltd. Location: Jaipur, Rajasthan Department: Operations Job Type: Full-Time Salary Range: ₹15,000 – ₹30,000 per month (Based on experience and qualifications) About the Company Navrasa Fine Jewels Pvt. Ltd. is a luxury jewelry brand recognized for its timeless designs and exceptional craftsmanship. We specialize in handcrafted fine jewelry that brings together traditional artistry and modern elegance. As we continue to grow, we are looking to hire a capable and customer-centric CRM Executive to join our Jaipur-based team. Position Overview We are seeking a well-organized and communicative CRM Executive to oversee customer engagement, build long-term client relationships, and ensure a high standard of service. This role involves active coordination with internal teams and direct interaction with our clientele. Key Responsibilities Manage client relationships and communication across phone, email, WhatsApp, and social channels. Maintain and update the customer database (CRM) with accurate records and interaction history. Assist in handling inquiries, follow-ups, appointment scheduling, and after-sales service. Support customer loyalty initiatives, feedback collection, and personalized engagement. Coordinate with internal teams to ensure timely order processing, dispatch, and customer satisfaction. Track and manage key customer events (birthdays, anniversaries, preferences) to enable targeted engagement. Generate basic reports from CRM data and share insights for management review. Key Requirements Bachelor's degree in Business, Marketing, or a related field (preferred). 1–3 years of relevant experience in customer relationship management, retail, or client servicing. Strong communication skills in English and Hindi (written and verbal). Familiarity with CRM software, Excel/Google Sheets, and customer communication tools. Good organizational and time-management skills. Freshers with excellent communication and a proactive attitude may also apply. Why Work With Us Join a growing luxury jewelry brand with a rich heritage and modern approach. Work in a collaborative, customer-focused environment. Competitive compensation and opportunities for career advancement. Exposure to high-end retail operations and personalized customer experiences. How to Apply If you meet the qualifications and are interested in building your career in luxury retail, please apply using the link below: Navrasa Fine Jewels Pvt. Ltd. (Operations Dept. – Job Application Form): https://forms.gle/LmcjXLku6zPHoqdq7 Job Type: Full-time, Permanent Salary: ₹15,000 – ₹30,000 per month (CTC) Schedule: Day Shift (Monday to Saturday) Work Location: On-site – Jaipur, Rajasthan Relocation: Candidates must be located in Jaipur or willing to relocate before joining. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Paid sick time Provident Fund Schedule: Day shift Application Question(s): Are you an immediate Joiner? Language: English (Required) Location: Jaipur city, Rajasthan (Required) Work Location: In person
