Posted:1 hour ago|
Platform:
On-site
Full Time
Key Responsibilities:
Client Relationship Building: Regularly connect with existing customers to ensure
they are satisfied with products/services and to keep them informed about new
offerings.
Site Visits & Customer Meetings: Personally visit top customers to maintain face-to face relationships, understand challenges they’re facing, and discuss upcoming needs
or projects.
Referral Generation: Systematically ask for referrals from satisfied customers and
track these referrals through the CRM system to close new deals.
Complaint Resolution: Act as the single point of contact for existing clients in case of
any service issues, coordinate with internal teams to resolve problems quickly, and
ensure a positive experience.
CRM Management: Enter all customer data, interactions, and next steps into the
CRM use this database to track communications, orders, referrals, and satisfaction
metrics.
Qualifications & Skills:
Bachelor’s/ Masters in Business, Marketing, or relevant field.
Good interpersonal skills and a customer-centric mind-set.
Ability to travel locally for client meetings.
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
IDEAL TALENT CONNECT PRIVATE LIMITED
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