CRM Executive

CRM Executive

Location: Kadavantra, Ernakulam

Salary: 25,000 - 30,000

Job Type: Full Time

Language : Hindi , English, Malayalam

Job Summary:

We are seeking a proactive and dynamic CRM Executive (Female) to join our team in Ernakulam. The ideal candidate will be fluent in Hindi, English, and Malayalam, and skilled in developing and maintaining strong client relationships. This role focuses on building new client connections, exploring business opportunities, and ensuring excellent client service.

Key Responsibilities:

• Develop and Maintain strong relationships with existing and new clients.
• Act as the primary point of contact, ensuring prompt and professional communication with the client and the management.
• Identify and pursue new business opportunities to expand the client base.
• Understand client needs and coordinate with internal teams to deliver effective solutions.
• Document and track client interactions, feedback, and follow-up actions.
• Prepare reports on client engagement, satisfaction, and business development activities.
• Build and generate more works and requirements from the clients.

Qualifications and Skills:

• Minimum 2 years experience in same field or a different role.
• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Fluency in Hindi and English; Malayalam is an advantage.
• Strong communication, interpersonal, and negotiation skills.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Proficiency in MS Word, Excel, and PowerPoint is a plus.
• Experience in a similar field is a bonus.

Salary: Will be discussed during the interview and will depend on skills and experience.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Paid sick time

Education:

• Bachelor's (Preferred)

Language:

• Hindi (Required)

Work Location: In person