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Posted:6 days ago| Platform: 
Work from Office
Full Time
Job Description Serve as primary contact for CRM between all Users and Group CRM Team. Provide day-to-day support and problem-solving for Users Prepare dashboards and generate data insights to fuel business growth. Produce training materials/ sessions and onboard new users Manage utilisation and adoption, identify gaps to drive users to reach Sales KPIs. Develop data governance policy to ensure data integrity and perform regular check to monitor cleanliness. Share practical knowledge and best practices among all offices to encourage self-learning by users. Work with Group CRM Team and the business in shaping new developments of CRM. Qualifications 5 - 8 years of relevant experience, exposure in in-house environment is preferred Certificates on MS Dynamics 365 CRM (Sales, Customer Insights - Journey and Customer Service) are essential
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