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CRM and Systems Admin

EUROFINS GENOMICS INDIA PVT LTD

5.0 - 8.0 years

9 - 14 Lacs

Faridabad

Posted:1 week ago| Platform:

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Skills Required

Training Shaping data governance power bi data integrity Customer service Microsoft Dynamics Management CRM sales Monitoring

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Work from Office

Job Type

Full Time

Job Description

Job Description Serve as primary contact for CRM between all Users and Group CRM Team. Provide day-to-day support and problem-solving for Users Prepare dashboards and generate data insights to fuel business growth. Produce training materials/ sessions and onboard new users Manage utilisation and adoption, identify gaps to drive users to reach Sales KPIs. Develop data governance policy to ensure data integrity and perform regular check to monitor cleanliness. Share practical knowledge and best practices among all offices to encourage self-learning by users. Work with Group CRM Team and the business in shaping new developments of CRM. Qualifications 5 - 8 years of relevant experience, exposure in in-house environment is preferred Certificates on MS Dynamics 365 CRM (Sales, Customer Insights - Journey and Customer Service) are essential

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