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Eurofins
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CRM and Systems Admin

CRM and Systems Admin

Eurofins

5 - 8 years

8 - 13 Lacs

Faridabad Haryana India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

Sharepoint CRM

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a highly motivated CRM Specialist/Analyst to serve as the primary contact for CRM, providing support, driving adoption, and leveraging data to fuel business growth. Key Responsibilities Serve as primary contact for CRM between all Users and Group CRM Team. Provide day-to-day support and problem-solving for Users. Prepare dashboards and generate data insights to fuel business growth. Produce training materials/ sessions and onboard new users. Manage utilization and adoption, identify gaps to drive users to reach Sales KPIs. Develop data governance policy to ensure data integrity and perform regular checks to monitor cleanliness. Share practical knowledge and best practices among all offices to encourage self-learning by users. Work with Group CRM Team and the business in shaping new developments of CRM. Qualifications 5 8 years of relevant experience; exposure in an in-house environment is preferred. Certificates on MS Dynamics 365 CRM (Sales, Customer Insights Journey, and Customer Service) are essential. Proficiency in Power BI, PowerApp, and Power Automate is desirable.

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CRM and Systems Admin