Credit Card DSA Channel Head

• 1. Overall DSA Channel Ownership

• Own end-to-end performance of the credit card DSA channel across all regions
• Define annual, quarterly and monthly targets for the DSA channel
• Drive sustainable growth in card sourcing, approvals and revenue

2. DSA Network Expansion

• Identify, onboard and scale sub-DSA and channel partner network
• Expand DSA presence city-wise, area-wise and zone-wise
• Ensure active and productive partner base

3. Sales Performance & Revenue Management

• Monitor card sales, approvals, activations and payouts from DSA channel
• Ensure target achievement across all DSA partners
• Improve productivity and approval ratios

4. Partner Relationship Management

• Build long-term relationships with key DSAs and high-performing partners
• Act as escalation point for partner and bank related issues
• Ensure partner satisfaction and retention

5. Bank & Issuer Coordination

• Maintain strong relationships with issuing banks
• Align DSA sourcing strategy with bank policies and eligibility norms
• Coordinate campaigns, payout structures and special offers

6. Process, Quality & Compliance Control

• Ensure strict adherence to RBI, bank and internal compliance guidelines
• Monitor documentation quality and rejection reasons
• Prevent mis-selling, fraud and policy violations within DSA channel

7. Team Leadership & Governance

• Lead and manage DSA channel managers and partner relationship teams
• Define clear roles, targets and performance metrics
• Conduct regular performance reviews and strategy meetings

8. MIS, Analytics & Reporting

• Review channel-wise MIS, dashboards and analytics
• Track partner productivity, ROI and growth metrics
• Present insights and performance reports to senior management

9. Profitability & Cost Management

• Manage incentive payouts and channel costs
• Ensure profitability of the DSA channel
• Optimize partner commission and internal incentive structures

10. Brand Representation & Market Leadership

• Represent company with banks, DSAs and industry forums
• Build strong market credibility and brand positioning
• Drive ethical and professional business practices

Job Type: Permanent

Pay: ₹200,000.00 - ₹400,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Experience:

• Loan: 1 year (Required)
• Banking: 2 years (Required)
• Field sales: 2 years (Preferred)

Work Location: In person