CRE CUM SALES

KURIKKAL GROUP – NOW HIRINGPosition: CRE cum Sales ExecutiveLocation: Kaira Fabrics & Leathers

We are looking for a dynamic and customer-focused Customer Relationship Executive cum Sales Executive to join our team at Kaira Fabrics & Leathers, a branch of the Kurikkal Group. The ideal candidate will be responsible for building strong client relationships, driving sales growth, and ensuring an exceptional customer experience.

Key Responsibilities1. Customer Relationship Management

• Serve as the primary point of contact for customers — managing inquiries, feedback, and complaints efficiently.
• Develop and maintain long-term relationships with clients to promote loyalty and repeat business.
• Ensure high levels of customer satisfaction through prompt issue resolution and personalized service.

2. Sales & Business Development

• Identify and engage potential customers through calls, visits, and digital platforms.
• Present products and services effectively, understand customer needs, and recommend appropriate solutions.
• Negotiate pricing and terms to close sales, achieving individual and team targets.
• Prepare and update sales reports, forecasts, and CRM records regularly.

3. Coordination & Communication

• Collaborate with internal teams (marketing, operations, finance) to ensure seamless customer onboarding and service delivery.
• Manage post-sales processes, including payment follow-ups and documentation.
• Support marketing campaigns, exhibitions, and promotional events to enhance brand visibility and generate leads.

Skills & Competencies

• Excellent communication and interpersonal skills
• Strong negotiation and persuasive selling ability
• Customer-oriented mindset with a proactive attitude
• Proficiency in CRM tools and MS Office
• Strong organizational and time management skills
• Ability to work under pressure and achieve sales goals

Qualification & Experience

• Education: Bachelor’s degree in Business Administration, Marketing, or a related field
• Experience: 1–3 years of experience in sales, customer service, or client relationship management

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Ability to commute/relocate:

• Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer relationship management: 1 year (Preferred)

Location:

• Kozhikode, Kerala (Required)

Work Location: In person