Counter Sales girl cum office assistant

As a Counter Sales Associate, your role is to ensure a positive and welcoming experience for all customers visiting the shop or factory outlet. Your primary objective is to provide cheerful and efficient service, meet customer needs, drive sales, and enhance customer satisfaction. You will warmly greet customers as they enter the shop, demonstrating a friendly and welcoming demeanor. Throughout their visit, you will engage with customers enthusiastically, understanding their requirements and preferences related to products such as Aromatics, aroma diffusers, aroma oils, Hindu pooja products, and more. It is essential to develop a strong knowledge of the product range to effectively assist customers, answer their queries, and provide informed recommendations. Additionally, you will offer refreshments to customers, guide them through the product selection process, process orders accurately, and handle transactions efficiently. Identifying opportunities for upselling and cross-selling complementary products will be part of your responsibilities. You will also maintain a clean, organized, and visually appealing counter and display area, address customer inquiries professionally, and build positive relationships to encourage repeat business. Key Skills and Qualities required for this role include excellent interpersonal and communication skills, a cheerful and enthusiastic attitude, customer focus, active listening, willingness to learn about products, sales orientation, professional appearance, patience, basic math and cash handling skills, and the ability to work well in a team. To be considered for this position, you should have at least 1 year of work experience, reliable commuting or plans to relocate to Chandigarh, and preferably possess a driving license. Joining our team as a Counter Sales Associate will provide you with the opportunity to contribute to sales growth, deliver exceptional customer service, and collaborate with colleagues to achieve common goals.,