Counselor

Company Description

Cosmos Immigration is a trusted provider of tailored immigration consultancy services. We specialize in Skilled Migration, Business Migration, and Study Abroad programs, assisting individuals and families to achieve their immigration goals seamlessly and efficiently. Our team of experienced consultants is well-versed in immigration and citizenship laws, providing personalized solutions to meet clients' unique needs. We guide clients through every step of the process, from choosing a destination to navigating application procedures, compliance requirements, and post-arrival support. With a commitment to accuracy and expertise, Cosmos Immigration ensures a confident journey toward success for all its clients.

Role Description

This is a full-time, on-site role based in Hyderabad for a Counselor at Cosmos Immigration. The Counselor will guide clients through the immigration process by assessing their profiles, recommending suitable immigration programs, and assisting with application preparation and submission. Responsibilities include conducting consultations, providing up-to-date information on immigration laws, supporting clients with documentation, addressing queries, and ensuring a smooth and efficient process for each client. They will also coordinate with internal teams and maintain accurate records of client interactions.

Qualifications

• Strong interpersonal and communication skills with the ability to listen and provide clear, concise guidance
• Proficiency in client consultation, detailed documentation review, and application preparation
• Knowledge of Skilled and Business Migration programs, immigration laws, and compliance requirements
• Problem-solving and organizational skills with attention to detail
• Ability to work collaboratively in a team-oriented environment
• Experience in customer service or counseling roles is preferred
• Proficiency in MS Office and CRM systems is a plus
• Bachelor's degree in a relevant field, such as immigration law, international studies, or a related area
• Passion for helping individuals & families achieve their goals through immigration programs