Corporate Travel Consultant

Objectives of this role

• Collaborate with clients to craft their perfect travel itinerary.
• Coordinate transportation, reservations, and accommodations on behalf of clients.
• Create a positive work environment for fellow employees.
• Uphold Expocity’s reputation as a top-tier travel agency through quality customer service and good results.
• Build and maintain positive relationships with tourism organizations, including hotels, restaurants, tour vendors, and event-ticketing companies.

Responsibilities

• Stay up to date on the latest travel industry news and trends, such as cultural events and emergency situations
• Provide information and recommendations to clients regarding their travel. 
• Plan itineraries that meet clients’ requests.
• Answer emails and calls from clients, addressing any questions or concerns they may have about their travel plans.
• Work with clients to make last-minute changes or updates to their itinerary.

Skills and qualifications

• Strong communication and sales skills.
• AMADEUS knowledge must.
• Good Geography.
• Familiarity with the latest travel trends.
• Strong organizational and planning skills.
• Excellent time management skills.
• Understanding of foreign and domestic travel requirements or restrictions.

Preferred qualifications

• Excellent customer service skills.
• Ability to work under pressure and meet deadlines.
• Patience and perseverance when unforeseen issues arise.   
• Ability to work independently or with a team if needed.
• Background in hospitality or tourism.