Corporate Trainer

Job Title: Corporate Trainer – Jewelry Industry
Location: Mulund, Mumbai
Department: Human Resources / Training & Development
Reporting To: Managing Director
Employment Type: Full-Time

Job Summary:

We are looking for an experienced and passionate Corporate Trainer to join our team in the gold articles industry. The trainer will be responsible for delivering engaging, product-specific, and soft skills training to sales teams, and back-end office employees. The goal is to enhance knowledge, improve performance, and align employee behavior with the brand’s excellence and customer service standards.

Key Responsibilities:

• Design, develop, and deliver training modules related to:
• Jewelry products (gold, diamond, gemstone, hallmarking, certifications)
• Sales and upselling techniques
• Customer service and grooming
• Visual merchandising
• Conduct onboarding programs for new employees to ensure smooth assimilation.
• Conduct periodic refresher training and evaluate performance improvement post-training.
• Organize and manage training logistics, attendance, feedback collection, and reporting.
• Develop training materials like manuals, presentations, and video content in line with brand guidelines.
• Stay updated with , industry standards, and customer preferences.

Required Skills & Qualifications:

• Bachelor’s degree in any discipline. A degree or diploma in Training, Retail, or Jewelry Design is a plus.
• 5+ years of experience as a Corporate Trainer, preferably in luxury retail or the jewelry industry.
• Strong knowledge of jewelry products
• Excellent presentation, communication, and interpersonal skills.
• Ability to motivate teams and build a customer-centric mindset.
• Proficient in MS Office (Word, Excel, PowerPoint) and comfortable with digital training tools.
• Flexible to travel as per training schedules.

Preferred Qualifications:

• Certification in Learning & Development, Instructional Design, or Behavioral Training.
• Multilingual (English, Hindi, and regional languages) for better communication across locations.
• Knowledge of customer psychology and luxury brand positioning.

Job Types: Full-time, Permanent

Pay: ₹45,000.00 - ₹50,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Work Location: In person