Core Associate Architect

Key Responsibilities
Design and architect scalable ServiceNow solutions aligned with business requirements Lead ServiceNow platform administration including user management roles groups and access controls Implement and optimize ITSM modules such as Incident Problem Change Request and CMDB Collaborate with stakeholders to gather requirements and translate them into technical specifications Ensure platform stability performance and compliance with governance standards Develop and maintain technical documentation architecture diagrams and best practices Provide guidance and mentorship to ServiceNow developers and administrators Stay updated with ServiceNow releases and recommend upgrades or enhancements Required Skills Qualifications Proven experience as a ServiceNow Architect or Senior Developer Strong hands on experience with ServiceNow Administration and ITSM modules Deep understanding of ServiceNow platform architecture scripting JavaScript and integrations REST SOAP APIs Experience with ServiceNow workflows Business Rules UI Policies and ACLs Knowledge of CMDB design and maintenance Familiarity with ITIL framework and ITSM best practices Excellent problem-solving communication and stakeholder management skills ServiceNow certifications eg Certified System Administrator Certified Implementation Specialist are a plus Preferred Qualifications Experience with other ServiceNow modules like HRSD CSM or SecOps Exposure to Agile methodologies and DevOps practices Experience in multi instance ServiceNow environments