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Control-M Administrator

Control-M Administrator

Clifyx Technology

3 - 5 years

5 - 7 Lacs

bengaluru

Posted:1 week ago| Platform:

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Skills Required

unix telecom linux shell scripting telecommunication windows it operations vb information technology monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

This Control-M Administrator job description outlines the key responsibilities, qualifications, and skills required for a professional to manage and maintain an organizations Control-M environment.

A Control-M Administrator is responsible for the daily operation, maintenance, and support of the BMC Control-M Workload Automation suite.
This includes ensuring the smooth scheduling and execution of batch jobs, proactive monitoring, troubleshooting issues, and implementing changes and enhancements to the Control-M environment. The ideal candidate will possess a strong understanding of IT operations, scheduling concepts, and excellent problem-solving skills.

Key Responsibilities

Administration and Configuration:
- Install, configure, and maintain Control-M components (e. g. , Control-M/Enterprise Manager, Control-M/Server, Control-M/Agents, Application Integrator, etc. ).
- Manage and administer Control-M security, including user accounts, roles, and permissions.
- Perform regular health checks and performance tuning of the Control-M environment.
- Implement and manage Control-M High Availability and Disaster Recovery solutions.
Job Scheduling and Management:
- Design, develop, and implement complex batch schedules and workflows using Control-M.
- Monitor job execution, identify failures, and troubleshoot issues to ensure timely completion of critical processes.
- Modify, test, and promote Control-M definitions (jobs, folders, calendars, etc. ) across different environments (dev, test, prod).
- Provide support to application teams for their scheduling requirements.
Troubleshooting and Support:
- Act as a subject matter expert for Control-M-related issues, providing 2nd and 3rd-level support.
- Diagnose and resolve issues related to job failures, Control-M component malfunctions, and connectivity problems.
- Collaborate with other IT teams (e. g. , OS, network, database, application teams) to resolve complex issues.
- Participate in on-call rotation for off-hours support as required.
Maintenance and Optimization:
- Apply patches, upgrades, and fixes to Control-M components.
- Develop and maintain documentation for Control-M configurations, procedures, and best practices.
- Identify opportunities for automation and optimization within the Control-M environment.
- Perform regular clean-up and archiving of Control-M logs and historical data.
Reporting and Compliance:
- Generate reports on job statistics, schedules, and system performance.
- Ensure compliance with internal policies and external regulations related to job scheduling and data processing.

Qualifications

Education:
- Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
Experience:
- Minimum of 3-5 years of hands-on experience as a Control-M Administrator in a production environment.
- Experience with Control-M version 9. x or higher is preferred.
- Proven experience in designing, implementing, and supporting complex Control-M solutions.

Required Skills

Technical Skills:
- In-depth knowledge of BMC Control-M Workload Automation suite , including Control-M/Enterprise Manager, Control-M/Server, Control-M/Agents (Windows, Unix/Linux), Control-M/Application Integrator, and other add-ons.
- Proficiency in scripting languages (e. g. , Shell scripting, PowerShell, Python) for automation and customization.
- Strong understanding of operating systems (Windows, various Unix/Linux distributions).
- Familiarity with database concepts (e. g. , Oracle, SQL Server) as they relate to Control-M.
- Knowledge of network protocols and troubleshooting.
Soft Skills:
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.

Desired (Plus) Skills

Experience with other scheduling tools or automation platforms.
Knowledge of ITIL principles and practices.
Experience in cloud environments (AWS, Azure, GCP).
Familiarity with DevOps and CI/CD pipelines.
Relevant Control-M certifications.

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