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Teleperformance (TP)
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Contractual Customer Care Executive Hindi & English (Work from Office)

Contractual Customer Care Executive Hindi & English (Work from Office)

Teleperformance (TP)

0 - 1 years

1 Lacs

kolkata

Posted:13 hours ago| Platform:

Apply

Skills Required

inbound voice process voice process customer handling inbound customer service domestic bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

*Please Note: Hiring for 3 months contractual. **

Hiring for Domestic Process

Roles and Responsibilities:

Provide customer support through various channels such as calling, email, chat, voice and non-voice processes.
Handle international customer inquiries with a focus on blended process (calling email + chat).
Offer product solutions to customers based on their requirements.
Maintain accurate records of customer interactions using CRM software.
Collaborate with internal teams to resolve complex issues.

Desired Candidate Profile

0-3 years of experience in BPO Customer Service or related field.
Strong communication skills for effective interaction with customers via multiple channels (email, chat, calls).
Ability to work in a fast-paced environment handling multiple tasks simultaneously.
12th pass outs, any graduates/post-graduates are eligible.

Job Details:

Any 6 days of working
Any 1 days of Week off
Shift- 9 hours (Including 1 Hour break)
Rotational Shifts/ Week-off
Salary - 14000 CTC Months
Location- Salt Lake, Sec-5, Kolkata

Interested candidates can contact any mentioned HRs below:

HR Manisha: 7384734652
HR Lakhi:8910069613
HR Sucheta - 7439865701
HR Usree - 8944955916

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