Content Writer

Key Responsibilities:

1. Product Documentation: Create and maintain user manuals, release notes, FAQs, and knowledge base content for SaaS products.

2. Research: Conduct thorough research on industry-related topics to ensure accuracy and credibility in content creation.

3. Editing and Proofreading: Review and edit content for grammar, punctuation, and style consistency to ensure high-quality, error-free content.

4. Content Accuracy: Collaborate with product managers, developers, and support teams to ensure documentation reflects current product functionality.

5. Audience Engagement: Develop content strategies that resonate with our target audience, driving engagement and brand loyalty.

6. Content Calendar: Collaborate with the product team to adhere to content calendars, deadlines, and project timelines.

7. Customer Training & Onboarding Support: Develop training materials, walkthroughs, and demo scripts, and conduct sessions to ensure smooth product adoption and onboarding.

8. Lightweight Application Setup: Support configuration and setup of the application for smaller clients where requirements are minimal.

9. Onsite/Remote Support: Provide training and onboarding support both onsite and remotely as needed.

Requirements

1. A Bachelor’s degree in English, Journalism, Communications, Marketing, or a related field is preferred but not mandatory.

2. Exceptional writing and editing skills with impeccable grammar and attention to detail.

3. Strong research skills to produce accurate and well-informed content.

4. Willingness to support lightweight application setup for smaller clients.

5. Ability to adapt writing style to match brand voice and target audience.

6. Familiarity with content management and documentation tools; ability to quickly adapt to new systems.

7. Strong communication and time management skills.

8. Ability to learn quickly and explain software concepts in simple terms.

Location: Trivandrum
Work Mode: Work from Office

Job Type: Full-time

Pay: ₹400,000.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Internet reimbursement
• Leave encashment
• Paid sick time
• Provident Fund

Work Location: In person