Content Writer (Specialist/Executive)

Position Overview

Content Writer

technical background

marketing and knowledge-based content

product documentation

Key Responsibilities

• Write and manage a variety of content formats including blogs, website content, newsletters, case
• studies, white papers, and video scripts.
• Parallelly, take on product documentation tasks, creating detailed user manuals, product guides,
• installation instructions, and FAQs.
• Conduct detailed research on product features, market trends, and user needs to deliver meaningful and
• informative content.
• Collaborate with cross-functional teams including product, engineering, marketing, and design to collect
• and simplify technical information.
• Ensure all content is well-structured, grammatically accurate, and aligned with brand guidelines.
• Maintain consistency in tone, style, and quality across all content deliverables.
  

Required Skills

• 2–4 years of experience in content writing, marketing content development, and documentation.
• Prior experience in SaaS Domain is a must (Experience in IT or software product companies is an added advantage)
• Strong command over English – Excellent and Fluent (both written and verbal).
  

Experience In Writing

• Blogs, articles, newsletters, case studies, webcopy and white papers
• Technical Documentation (Highly preferred Not Required)
• Website content and marketing collateral
• Video scripts or solution narratives
  

Ability and willingness to handle product documentation (Separate training will be given for that)

• responsibilities as part of role progression .
• Strong research skills with the ability to simplify complex technical concepts for various audiences.
• Proactive mindset with attention to detail and the ability to manage multiple content projects.
  

Preferred Skills

• Prior experience in SaaS, IT, or software product companies.
• Familiarity with DITA/XML documentation standards.
• Understanding of SEO best practices for content optimization.
  

Why Join Us?

• Opportunity to work on diverse and impactful content initiatives.
• Exposure to both marketing content creation and technical documentation, with scope for continuous learning.
• Collaborate with product, engineering, and marketing teams in a dynamic environment.
• Directly contribute to product knowledge sharing and customer engagement.