Content Project Manager, Global Content Project Management

The Content Project Manager (CPM) supervises content creation by authors, vendors, and subject matter experts (SMEs) for digital and print educational products. Collaborates with internal and external partners to ensure project content meets requirements, stays on schedule, and stays within budget. Provides clear instructions, project updates, and addresses issues promptly.

• Develops and maintains schedule, workflow, and budget for all content sourcing, finishing, and production activities
• Engages and leads content finishers (accuracy checking and copyediting) and production vendors to achieve schedule, budget, and quality standards
• Collaborates with partners to determine suitable content review procedures for all types of content (Literature and Business content)
• Leads all aspects of print and digital products through manufacturing and digital platforms
• Regularly communicates schedule, quality and budget updates to partners. Facilitates production status meetings.
• Ensures that all Production specifications and schedules are kept current in business systems (Coordinated Publishing System; SmartSheets)
• Collaborates with essential collaborators to guarantee content meets accessibility compliance requirements
• Ensures that the delivery of content adheres to established procedures and norms for digital and print formats to guarantee quality.
• Identifies and manages potential risks to projects, including marketing and technology deliverables. Raises project risks as needed to partners and management.

• Bachelor s/Master s degree
• Experience working in publishing industry or related field (8 to 10 years preferably with Cengage experience)
• Able to clearly communicate in Business English with the ability to translate information to and from partners and to report effectively to management
• Excellent computer skills, including with the Microsoft Office Suite (Outlook, Word, PowerPoint, Excel) and editing tools like Adobe Acrobat
• Knowledge of content formats like HTML, XML, and diverse product platforms
• A customer-focused, cooperative, advisory, and client-centered approach
• Exhibiting strong project management and organizational skills; adeptly leading multiple projects and prioritizing a variety of tasks
• Strong attention to detail
• Ability to accept, assimilate, and implement new processes, procedures, and standards in an environment of continuous improvement and change
• Ability to collaborate and work effectively and efficiently in a team environment