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Consultant

Consultant

HCLTech

0 years

0 Lacs

bengaluru karnataka india

Posted:1 day ago| Platform:

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Skills Required

backup support veritas netbackup monitoring integrity resolve sql maintenance troubleshooting reports database

Work Mode

On-site

Job Type

Full Time

Job Description

L2/L3 Backup Support Engineer (PPDM & Veritas NetBackup) – Offshore / Onsite

Role Overview:

The L2/L3 Backup Support Engineer will provide day-to-day operational support for backup environments, focusing on monitoring, issue resolution, and ensuring backup integrity.

Key Responsibilities:

- Monitor PPDM and Veritas NetBackup backup operations.

- Investigate and resolve backup failures and job errors.

- Assist in the transition of SQL backups to PPDM.

- Perform routine maintenance and first-level troubleshooting.

- Generate operational reports and escalate critical issues to L3 teams.

- Support cross-skilling initiatives for L1 and other team members.

Required Skills:

- Hands-on experience with PPDM and Veritas NetBackup.

- Knowledge of SQL database backup processes.

- Strong analytical and troubleshooting skills.

- Ability to work in a structured, SLA-driven support environment.

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