Consultant - Business Consulting (Consumer Retail & Logistics)

As an expert in one or more Retail domain areas, you will be responsible for managing and leading client projects on behalf of Infosys consulting. Your role will involve analyzing various problems in the Retail domain area, defining vision, strategy, possible solutions, and working with the larger technology organization to drive use case realization. You will lead or be part of engagements to define vision and strategy for various Retail Clients, including food, grocery, fashion, home and furnishing, quick service formats, and franchise-run operations. Your work may span across the value chain, such as Omni Channel, Store, Back office Operations, Supply Chain, Buying, Merchandising, PLM, Assortment Planning, Demand Supply planning, Pricing, Promotions, CRM, Loyalty, Store Location planning, and Retail Analytics. Collaborating closely with clients, you will understand the strategy and vision to define the process blueprint or detail the requirements for subsequent realization by technology teams. Alternatively, you may scan the retail operations, identify key retail personas, challenges, and bottlenecks, define process blueprint, finalize TO BE capabilities, and come up with a technology roadmap to address challenges and scale operations. Your role will also involve researching and benchmarking different aspects of retail operations to suggest new innovations and best practices that help retail brands stay ahead in the game. Leveraging optimization techniques, analytics, AI, ML, and scenario planning to improve retail operations, measure and report on KPIs, and deliver value will be a key aspect of your responsibilities. Analyzing possible process areas to identify problems and challenges, partnering with technology arms of Infosys Ltd to ideate and drive Go-to-Markets, and proactively taking solutions to clients to win deals for consulting will be part of your duties. **Technical Requirements:** - MBA from Tier 1 or Tier 2 B school with a minimum of 5 years of experience in the Retail Industry, or Bachelor of Engineering from top Universities with a minimum of 7 years of experience in Retail Operations. - Experience in one or more specified areas of Retail consulting, running business functions, or equivalent experience in Brick & Mortar, Omnichannel, or e-commerce in the Retail space. - Certification Specialization in Retail Operations, Point of Sale, store back office systems, ERP, Buying, Merchandising, or Store Management is an added advantage. - Comfortable working with complex stakeholders such as Business Leads, Business SME, IT Teams, Testing Architects, and Market Teams. - Knowledge of Optimization techniques, applying AI, ML, Automation, or advanced analytics for smarter operations and productivity improvements is a plus. **Additional Responsibilities:** - Good communication skills and comfortable presenting to stakeholders at various organizational levels both in person and remotely. - Leadership skills are a plus. - Knowledge of IT Solutions-oriented approach and entrepreneurial mindset. - Knowledge of Retail enterprise platforms, ERP like Oracle, SAP, POS systems, OMS platforms like Sterling Commerce, Hybris, Merchandising, Financial Planning, Assortment planning tools, Planogramming tools, and Inventory management tools is a big plus.,