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Consultant, Associate

Consultant, Associate

Infor

3 - 5 years

5 - 7 Lacs

bengaluru

Posted:-1 days ago| Platform:

Apply

Skills Required

procurement supply chain business process erp sap ftp xml consulting edi recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Description & Requirements

Associate Implementation Consultant works within the Professional Services organization at Infor Nexus. This position will serve in a business/functional and technical consulting capacity to understand customer business requirements and apply them to the Infor Nexus application to ensure clients success. The software is delivered in a cloud-based, on-demand environment and the candidate will work directly with global customers to deliver complex, global supply chain solutions

Job Responsibilities:

Demonstrates a comprehensive understanding of client requirements and project scope
Configures Infor Nexus application and collaborates with technical team for implementation of integrations and customizations to meet client s needs
Leverages Infor Nexus product expertise to guide clients on the solutions and configurations that will best meet their needs
Prepares and maintains consulting deliverables in alignment with the standard implementation methodology
Investigates and addresses support escalations by applying detailed technical and functional evaluation
Collaborates with technical and functional teams to fix issues and test them before production roll out
Identifies opportunities for improvement and makes recommendations for permanent fix
Works closely with and builds positive relationships with clients project team
Effectively communicates a variety of information (e.g., technical details, status updates, obstacles and challenges being faced, strategies for resolving issues, reporting and interpretation of data) in a way that the client understands and finds meaningful
Switches seamlessly between routine work and time-sensitive or critical tasks/ project deadlines
Organizes and conducts customer training to drive adoption
Provides input to build the deployment plan and support solution rollout
Monitors solution stability post-implementation and provides support to ensure business continuity.

Qualifications:

Bachelor s degree in technology or business-related field
3 to 5 years of qualified experience in software implementations, preferably in Cloud applications.
Ability to effectively troubleshoot technical issues, analyze complex problems, and formulate alternative approaches
Effective written and verbal communication skills; ability to prepare and deliver oral presentations
Ability to present business process flows and technical applications
Comfortable working on multiple projects and tasks simultaneously, excellent attention to detail
Experience with EDI/EFT messages and understanding of XML messages/ files a plus
Familiarity with internet communication protocols (AS2, FTP) a plus
Experience implementing ERP solutions (e.g. SAP) a plus
Experience in the international transportation or corporate/international procurement industry a plus
Supply chain certification a plus

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Infor

Software Development

New York NY

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Consultant, Associate