Concierge Manager

You will be working for a leading hospitality company that is dedicated to providing exceptional service and creating memorable experiences for guests. The company's mission is to foster a culture of excellence, teamwork, and innovation. As the Concierge Manager, your main responsibility will be to oversee the concierge team. You will be expected to ensure that all guest requests are handled promptly and efficiently while maintaining the highest standards of service. Your duties will include managing and training the concierge team, ensuring guest satisfaction by addressing requests and concerns, developing and maintaining relationships with local businesses and service providers, coordinating special events and activities for guests, as well as monitoring and evaluating team performance. To qualify for this role, you must have a Bachelor's degree in Hospitality Management or a related field, along with a minimum of 3 years of experience in a concierge or guest services role. You should possess excellent communication and interpersonal skills, strong problem-solving abilities, and the ability to work in a fast-paced environment. Proficiency in Microsoft Office Suite is required, while experience with hotel management software and multilingual abilities are considered a plus. The company is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. All qualified individuals are encouraged to apply.,