Computer Operator/Non-Voice

As a Computer Operator for our Non-Voice Operations team, you will play a crucial role in efficiently handling various computer systems and supporting office-based tasks without direct voice interaction with customers. Your responsibilities will include data entry, system monitoring, and maintaining office operations through computer systems. You will be responsible for accurately inputting, updating, and verifying data in computer systems. It will be essential to ensure all records are correctly stored, information is up to date, and review and process large volumes of data and reports to identify any discrepancies. Monitoring the functionality of computer systems and software applications will be part of your duties, including identifying, troubleshooting, and reporting any technical issues to the IT team promptly. You will also be in charge of maintaining proper documentation and records for all processed data, handling sensitive information, and following security protocols. Generating regular reports based on data analysis, collaborating with other departments, adhering to company policies, prioritizing tasks, and effectively managing time will be vital aspects of your role. A high level of attention to detail, proficiency in computer operations, strong written communication skills, and the ability to work independently are required for this position. The position is office-based, with standard office hours and occasional overtime may be necessary. In return, we offer a competitive salary, health benefits, opportunities for growth and professional development, and a collaborative, team-oriented work environment.,