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Customer Support Executive (Freshers Welcome)

0 years

0 Lacs

Karnal Haryana India

Posted:3 days ago| Platform: Linkedin logo

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Skills Required

support service resolve tracking billing troubleshooting

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Support Executive

Key Responsibilities:

  • Customer Assistance:

    • Provide exceptional customer service by answering queries via phone, email, and live chat.
    • Resolve customer issues promptly and efficiently, ensuring customer satisfaction.
    • Handle product-related inquiries, order tracking, billing issues, and complaints.

  • Problem Solving and Resolution:

    • Diagnose and resolve technical issues, guiding customers through troubleshooting steps.
    • Escalate complex or unresolved issues to senior staff or relevant departments.
    • Follow up with customers to ensure that their concerns have been addressed effectively.

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    Riva Airglobal Service

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