Compliance Manager

As a Compliance Specialist at AscentHR, you will play a crucial role in ensuring client satisfaction and compliance with regulatory standards. Your primary responsibility will be to serve as the main point of contact for assigned clients, addressing their concerns promptly and providing personalized support. Your expertise will be instrumental in investigating and resolving complex client issues while identifying opportunities for process improvements. Key Responsibilities: - Serve as the primary point of contact for assigned clients to ensure client satisfaction. - Support and assist the team in resolving complex client issues. - Identify opportunities for process improvements and implement necessary compliance measures. - Establish and maintain strong relationships with clients by understanding their needs and providing personalized support. - Communicate updates, changes, and compliance-related information to clients effectively. - Assist the Team Lead in providing guidance and support to team members. - Monitor team performance, provide feedback, and conduct training sessions to enhance compliance and customer service skills. - Collaborate with internal teams and subject matter experts to address compliance issues. - Document client interactions, issues, and resolutions accurately. - Identify opportunities for process improvements in compliance-related activities and collaborate with cross-functional teams to implement enhancements. - Provide feedback and suggestions for improving the client experience and compliance practices. Qualifications Required: - Bachelor's or Master's degree in Management (HR). - Strong customer service and relationship management skills. - Leadership and team management abilities. - Problem-solving and decision-making skills. - Attention to detail and accuracy in documentation. Experience: - 10-15 years of relevant experience in compliance and client relationship management. Join AscentHR today to be part of a team that values a people-centric, delivery-led company culture and offers opportunities for personal and professional growth.,