Compliance Executive

Job Summary:
We are looking for a detail-oriented and proactive Compliance Executive to manage customer interactions, support the sales team, and ensure accurate documentation and reporting. The ideal candidate should have at least one year of experience handling inbound calls in an international process and possess strong skills in Microsoft Excel.

Key Responsibilities:

• Recheck customer eligibility criteria and prepare quotations accordingly.
• Assist sales team members with daily operations and documentation.
• Make necessary changes to invoices after sales closure, when required.
• Handle inbound customer calls efficiently and address queries in a professional manner.
• Maintain accurate and up-to-date records of all inbound enquiries for follow-up and reporting.
• Collaborate with internal departments to ensure smooth customer service and compliance processes.

Requirements:

• Graduate in any discipline.
• Minimum 1 year of experience in an international inbound process.
• Proficient in Microsoft Excel (data entry, formulas, basic reporting).
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritize, and manage time effectively.
• Attention to detail and a customer-focused approach.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Morning shift

Ability to commute/relocate:

• Margão, Goa: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you an immediate joiner
• Are you ready to work 5.00 to 2.00 pm shift

Work Location: In person