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Posted:1 day ago| Platform: Naukri logo

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Job Description

Posted On 01st Jul, 2025
:
Were looking for a warm, witty, and highly engaged community manager who can bring our brand to life online and offline. Youll be responsible for nurturing our audience, sparking conversations, and growing a loyal tribe of the company's lovers across social media, DMs, WhatsApp groups, and more.Key Responsibilities
Engage Daily
  • Respond to DMs, comments, tags, and mentions across Instagram,Facebook, LinkedIn, YouTube, etc.
  • Actively engage in relevant online groups and communities
  • Build relationships with customers, creators, and followers

  • Grow the Company's Tribe
  • Onboard superfans, micro-influencers, influencers, and ambassadors
  • Initiate fun challenges, polls, and interactive activities
  • Build and moderate WhatsApp communities or closed groups

  • Amplify & Co-create
  • Encourage and reshare user-generated content (UGC)
  • Celebrate customer stories, reviews, and testimonials
  • Collaborate with influencers, micro-creators, and happy customers

  • Track Sentiment & Feedback
  • Monitor brand sentiment and flag negative experiences
  • Share customer insights regularly with marketing, sales, and product teams
  • Identify loyal fans and turn them into brand advocates

  • Support Campaigns
  • Help launch and amplify campaigns through community buzz
  • Share teasers, sneak peeks, and behind-the-scenes moments
  • Ensure that every campaign feels community-first.

  • Youll Thrive in This Role If You Are:
  • A natural conversationalistwitty, warm, and human
  • Passionate about food, wellness, and storytelling
  • Comfortable with social tools like Instagram, Threads, LinkedIn, WhatsApp, etc.
  • Fast and empathetic when handling customer queries or complaints
  • Someone who sees people, not just profiles

  • Bonus Points If You Have:
  • Experience building online communities or fandoms
  • Worked with a D2C or FMCG brand
  • Basic knowledge of Canva, video editing apps, or meme-making skills
  • A love for nostalgia, snacking, and pop culture
  • Key Skills :
  • Company Profile
    The company is a health-focused snack brand offering roasted, preservative-free products like khakhras, nuts, legumes, and chikki bars. Based in Ahmedabad, it blends traditional Indian flavors with modern convenience. With vibrant packaging and a growing market presence, the company caters to health-conscious, on-the-go consumers through both D2C and retail channels.

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    MANTRRAS2SUCCESS HR SOLUTIONS LLP
    MANTRRAS2SUCCESS HR SOLUTIONS LLP

    Human Resources

    Mumbai

    50-100 Employees

    120 Jobs

      Key People

    • John Doe

      Founder & CEO
    • Jane Smith

      Head of Talent Acquisition

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