Community Manager

Role Overview: You will be the Senior Community Manager/Centre Manager at Innerspace Coworking's new centre in Kollam. Your main responsibility will be to ensure a great member experience while managing daily operations and achieving sales objectives. This role requires a friendly, analytical, and detail-oriented individual who can take ownership of the mission-driven business. Key Responsibilities: - Manage daily operations and coordinate with internal teams such as marketing, accounts, housekeeping, and tech support - Create a friendly environment to enhance member satisfaction - Conduct tours for prospective members - Achieve sales objectives and assist the senior community manager in the same - Build a quarterly calendar of coworking events - Oversee new member onboarding and member-exit tasks - Plan and launch community initiatives to connect members of different organizations - Resolve issues between members and maintain a positive relationship with key vendors and the landlord - Maximize uptime and availability of key facilities assets - Utilize coworking software applications to manage the space and membership - Make recommendations to management for new features or perks Qualifications Required: - 2-3 years of experience in hospitality, marketing, or customer-facing roles - Must be responsible, honest, and self-driven - Excellent communication, multitasking, and problem-solving skills - Bonus points for skills in content creation or social media If you enjoy connecting with people, organizing experiences, and leading from the front, this role at Innerspace Coworking is perfect for you.,