Community Manager

As a Community Manager at Homesfy, your main responsibility will be to build and maintain a vibrant online community for one of our businesses. You will play a crucial role in developing and managing our online social media platforms, creating engaging content, and nurturing strong relationships with our audience. Your passion for social media and your expertise in community management will be key in excelling in this role. Key Responsibilities: - Develop and implement community engagement strategies aligned with the company's goals and objectives. - Manage and expand our online community presence on various platforms such as social media, forums, and our company website. - Cultivate a positive and inclusive community environment that encourages active participation and interaction. - Monitor and address community members" inquiries, comments, and feedback promptly and professionally. - Collaborate with internal teams like marketing, customer support, and product development to ensure consistent messaging and support for community initiatives. - Analyze community metrics and trends to identify opportunities for improvement and growth. - Organize and host virtual events, webinars, and community meetups to engage and connect with our audience effectively. Qualifications Required: - Bachelor's degree in Communications, Marketing, Public Relations, or a related field. - Demonstrable portfolio as a Community Manager or in a similar role, with 2-5 years of experience in community management or social media management. - Strong understanding of online community platforms, social media tools, and analytics. - Familiarity with content management systems and customer relationship management (CRM) tools. - Excellent communication, writing, and interpersonal skills to engage and build relationships with diverse audiences. - Creative and strategic thinker with the ability to develop and execute innovative community engagement initiatives. - Proficient in conflict resolution, problem-solving, and project management. - High level of empathy, patience, and professionalism in handling community interactions. - Ability to work independently and collaboratively in a fast-paced environment. - Proficiency in multiple languages, especially regional languages in India, will be an advantage.,