Commercial/Facility Executive (Soft Services)

As a Commercial Executive (Soft Services) at our company, you will play a crucial role in overseeing the daily operations and processes of the facilities. Your dedication and enthusiasm will be key in ensuring the smooth functioning of the facility in a fast-paced environment. You must possess exceptional interpersonal skills to effectively manage employees and maintain composure during stressful situations. Your responsibilities will include coaching employees on conduct, professionalism, job requirements, and scheduling. Key Responsibilities: - Ensure strict compliance with department circulars, instructions, and policy letters issued by the company. - Maintain the highest standards of security and housekeeping in the building. - Foster positive interactions with all guests and clients of the building. - Ensure timely billing to all tenants and follow up with clients for timely recoveries. - Update Facility Manager/Estate Manager on client, vendor, and agency issues as per instructions. - Maintain discipline among all staff members and boost morale of housekeeping, security personnel, technicians, etc. - Ensure timely availability of office stationary, tea, and coffee. - Manage the availability of housekeeping and security personnel as per scheduled shifts and in proper uniform. Qualifications Required: - Prior operational experience of at least 4-5 years in the facility industry. - High school diploma preferred; a degree in hospitality management is desired. - Physical fitness and mental robustness are essential for this role.,