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4 - 9 years
6 - 12 Lacs
Gurugram
Work from Office
Job Overview We are seeking a compassionate, assertive, and organized Resident Life Manager to lead and elevate the student residential experience at our Gurgaon campus . This is a critical role for ensuring student safety, engagement, and overall well-being in a hostel setting. Key Responsibilities Oversee daily operations of student residences, ensuring safety, cleanliness, and community engagement Manage hostel staff, vendors, and service providers effectively Respond to crises and emergencies with poise and efficiency Foster a positive and inclusive residential environment Mediate conflicts and maintain discipline among residents Collaborate with academic and administrative teams to support student welfare Maintain records and ensure compliance with residential policies Key Competencies Proven experience in hostel/facility management Strong emergency response and crisis management skills Skilled in vendor negotiation and facility upkeep Empathetic yet firm approach with students High emotional intelligence and conflict resolution abilities Excellent judgment and confidentiality in sensitive matters Preferred Qualifications Bachelors Degree in Hospitality Management, Public Administration, or related field Experience in residential schools, hostels, or student housing Familiarity with student development principles is an added advantage Work Schedule Full-time, on-campus role Must be flexible to work evenings, weekends, or during emergencies What We Offer A high-impact role with a leading global education brand Entrepreneurial and fast-paced work culture Global exposure and professional growth Competitive salary with performance-linked bonuses
Posted 1 month ago
3 - 8 years
4 - 5 Lacs
Kadi
Work from Office
Role & responsibilities Daily Operations Management: Oversee the full spectrum of dormitory operations to ensure a safe, clean, and efficient environment. Coordinate with various internal departments to streamline daily activities. Vendor and Resident Coordination: Manage relationships with vendors, ensuring service quality and timely delivery of services. Serve as the primary point of contact for residents, addressing concerns, mediating conflicts, and ensuring high satisfaction. Housekeeping Oversight: Supervise housekeeping staff to maintain cleanliness and order throughout the dormitory. Implement and monitor housekeeping standards and schedules. Security Management: Ensure all security protocols are followed, coordinating with security teams to maintain a safe environment for all residents. Address and report any security breaches or incidents promptly. Reporting and Documentation: Prepare and submit daily management and incident reports detailing operational activities, challenges, and resolutions. Maintain accurate records of vendor contracts, resident issues, and any incidents. Team Leadership: Lead, motivate, and manage a diverse team, fostering a collaborative and respectful work environment. Provide guidance and training to staff to enhance performance and service delivery. Preferred candidate profile FEMALE Candidate only with WARDEN Experience/ Dormitory or Hostel Manager Experience, or someone from SPORTS Quota and Sports Education. Perks and benefits Permanent Residence, Food, Other Allowance
Posted 2 months ago
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