Job
Description
We are looking for a proactive Commercial Account Specialist to empower our account executives and managers with key insights and data. You will manage customer renewals with precision, serve as a trusted contact for sales and support inquiries, and help shape strategic initiatives. You will become a trusted point of contact for our valued customers, handling inquiries related to sales, renewals, and support with professionalism and care. Your keen analytical skills will help you uncover trends and opportunities for improvement, driving success for both our customers and our team. About The Role: As a Commercial Account Executive at Thomson Reuters, you will act as the primary point of contact for our clients. Focused on building long-term relationships and delivering value. You will be responsible for driving revenue growth by selling our market leading portfolio of solutions. This includes building excellent client relationships, uncovering needs, developing effective sales strategies, and negotiating solutions. Track and manage all customer renewals, ensuring timely and accurate processing. Prepare and send out quotes, contracts, and other necessary documentation. Serve as a point of contact for customers regarding sales, renewal, and support inquiries. Provide regular updates to the sales team and management on sales, renewal status and performance metrics Communicate with customers regarding upcoming renewals, addressing any questions or concerns. Analyze customer data to identify trends and opportunities for improvement Maintain and update customer information in the CRM system About You Excellent communication skills with the ability to understand and articulate complex requirements. Strong relationship building and interpersonal skills. Ability to work independently and as part of a team. Highly motivated and self-driven & Results orientated. Confident and professional demeanor. Strong analytical skills & ability to use data to inform and support discussions with customers. Degree or equivalent experience (preferred) professionally throughout your career. Flexible Work Arrangements: We know the importance of having a healthy work life balance which is why we offer flexible working arrangements. Competitive Benefits Package: We offer a competitive benefits package, which includes medical insurance, pension scheme, holiday allowance, and many other perks. Community Spirit: We take pride in our friendly and collaborative culture, ensuring you feel connected and supported in your role. What's in it For You Hybrid Work Model: we've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial we'llbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
