Collections Analyst - Corporate

You have 4+ years of experience in Collection - Order to cash domain in Finance and will support the Manager in the responsibilities of the Finance & Accounting Collections Department. Additionally, you will contribute to improving operational and collection efficiency in your domain, collaborate with internal stakeholders to implement value-added ideas, and be part of the expanding Collections Specialist team reporting to the Manager, Collections. - Monitor customer accounts to identify outstanding debts. - Investigate historical data for each customer account for past due invoices. - Update customer account status records. - Prepare and present reports on collection activities and progress. - Handle customer queries and resolve billing and customer credit issues. - Identify and execute necessary invoice adjustments. - Devise innovative solutions to enhance collection rates. - Contribute effective ideas to automate manual processes and work with key stakeholders on implementing solutions. - Set up calls with onshore teams for process updates, resolving customer queries, and other issues. - Assist operational activities within the team, including preparation of reports, data submissions, etc. Qualifications Required: - A degree in accounting, or a degree in business administration in finance. - 4+ years of experience in Collections, Order to Cash Process (End to End Process). - Experience working with International/US customers. - Experienced in dealing with financial and numeric data. - Exposure to tools like Salesforce, NetSuite, and similar ERP systems. - Expert in MS Office with excellent knowledge in Advance Excel. - Open to work in shift- 5:00pm to 2:00 am (US Shift)- Subject to change as per the process need. You have 4+ years of experience in Collection - Order to cash domain in Finance and will support the Manager in the responsibilities of the Finance & Accounting Collections Department. Additionally, you will contribute to improving operational and collection efficiency in your domain, collaborate with internal stakeholders to implement value-added ideas, and be part of the expanding Collections Specialist team reporting to the Manager, Collections. - Monitor customer accounts to identify outstanding debts. - Investigate historical data for each customer account for past due invoices. - Update customer account status records. - Prepare and present reports on collection activities and progress. - Handle customer queries and resolve billing and customer credit issues. - Identify and execute necessary invoice adjustments. - Devise innovative solutions to enhance collection rates. - Contribute effective ideas to automate manual processes and work with key stakeholders on implementing solutions. - Set up calls with onshore teams for process updates, resolving customer queries, and other issues. - Assist operational activities within the team, including preparation of reports, data submissions, etc. Qualifications Required: - A degree in accounting, or a degree in business administration in finance. - 4+ years of experience in Collections, Order to Cash Process (End to End Process). - Experience working with International/US customers. - Experienced in dealing with financial and numeric data. - Exposure to tools like Salesforce, NetSuite, and similar ERP systems. - Expert in MS Office with excellent knowledge in Advance Excel. - Open to work in shift- 5:00pm to 2:00 am (US Shift)- Subject to change as per the process need.