Posted:1 day ago|
Platform:
On-site
Full Time
Job: Team Leader – (Collections Tele calling)
Experience: 2-4 Years
Commitment: Off-Role
Location: IndoreTeam - Collections & Recovery
Job Description
What You Will Do:
▪ Needs to manage in-house Tele calling team (25-30 headcount), No field collections
▪ Ensuring assigned targets are achieved
▪ Interact with High-Risk customers and get the account resolved.
▪ Needs to coordinate with the Collections Manager and make sure the required process is followed or implemented
▪ Should have knowledge of Dialer and current dialer tools.
▪ Ensure that the entire tele calling team maintains the required intensity and consistency in Follow-ups.
What You Will Need to Succeed:
▪ 2 to 4years' work experience in managing an in-house tele calling collection process is required
.▪ Experience in Banking / NBFC / Fintech preferred.
▪ Knowledge of MIS/ Excel is required.
▪ Excellent communication in English and Hindi.
We offer a great working environment - Very collaborative. You will get plenty of learning opportunities and challenging problems to work on. You’ll go to sleep every day knowing that you’ve made a difference in people’s lives. Your work will be reaching out to millions of users.
Job Types: Full-time, Permanent
Pay: ₹400,000.00 - ₹600,000.00 per year
Benefits:
Work Location: In person
Money VIew
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