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Tata Capital
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Collection Officer

Collection Officer

Tata Capital

2 - 6 years

0 Lacs

tamil nadu

Posted:13 hours ago| Platform: Shine logo

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Skills Required

customer relationship management asset tracing compliance management collection process receivables management delinquency control

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Collection Executive, your primary responsibility will be to drive the collection process of receivables across various sources to reduce the total outstanding amount and associated average number of days. Your focus will be on maintaining client partnerships while effectively managing delinquency levels and non-starters in specific buckets within the assigned area. Key Responsibilities: - Monitor the portfolio for specific buckets within the designated area and proactively control delinquency levels, both bucket-wise and Days Past Due (DPD) wise. - Keep customer files updated with contact times, dates, and debt-related information communicated to customers. - Collaborate with the agency's tracing team to locate defaulters and assets, recommending appropriate action plans. - Identify defaulting accounts, investigate reasons for default, and strive to uphold a positive customer relationship. - Engage sales and senior management support when necessary to expedite the collection process, including assisting the collection manager in asset repossession and legal actions. - Ensure strict adherence to all Audit, National Housing Bank (NHB), and Internal Rating Based (IRB) regulations, as well as company policies and procedures. Qualification Required: - Graduation degree is a must, while a Masters or Postgraduate qualification will be advantageous.,

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Tata Capital

Financial Services

Mumbai Maharashtra

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Collection Officer