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Collection Officer

Collection Officer

Skillgenic

0 years

2 - 3 Lacs

india

Posted:7 hours ago| Platform: GlassDoor logo

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Skills Required

resolve billing reports compliance communication negotiation excel persuasion autocad sketchup

Work Mode

On-site

Job Type

Full Time

Job Description

Roles & Responsibilities – Collection Officer

Contact customers through calls or visits to remind them of pending payments.
Follow up regularly to ensure timely recovery of outstanding dues.
Maintain proper records of daily collections and pending accounts.
Coordinate with the accounts and sales teams for payment updates.
Resolve customer queries or disputes related to billing and payments.
Prepare and submit daily and weekly collection reports to management.
Ensure collections are made in compliance with company policies.
Build good relationships with customers to maintain smooth recovery processes.

Key Skills:

Good communication and negotiation skills.
Basic knowledge of MS Excel and record maintenance.
Strong follow-up and persuasion ability.
Honest, disciplined, and target-oriented approach.
Ability to handle field collections (if required).

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Application Question(s):

Have you used AutoCAD, SketchUp, or Revit?

Work Location: In person

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Collection Officer