Collection Executive

1 - 4 years

2 - 3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Title:

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Role & responsibilities

  • Monitor and manage accounts receivable portfolio to ensure timely collection of payments.
  • Contact customers via phone, email, and written correspondence regarding outstanding invoices and payment status.
  • Maintain regular follow-ups and document all communications with customers in the system.
  • Investigate and resolve payment discrepancies, short payments, and customer queries.
  • Coordinate with internal departments (Sales, Billing, and Customer Service) to resolve invoice disputes and billing issues.
  • Generate and share aging reports with management on a weekly/monthly basis.
  • Recommend accounts to be escalated for collection or legal action based on delinquency.
  • Maintain accurate and up-to-date customer records and payment history.
  • Assist in month-end closing processes and AR reporting.
  • Ensure compliance with company credit and collection policies.

Qualifications and Skills:

  • Bachelors degree in Finance, Accounting, Business Administration, or related field.
  • 13 years of experience in accounts receivable or collections role.
  • Strong communication and negotiation skills.
  • Proficient in MS Excel.
  • Good analytical and problem-solving abilities.
  • Detail-oriented with strong organizational skills.
  • Ability to handle high-volume accounts and work under pressure.
  • Familiarity with international collections (if applicable).

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