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Mukta Enterprises
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Collection Executive / Officer

Collection Executive / Officer

Mukta Enterprises

0 - 31 years

1 - 3 Lacs

mukund nagar pune

Posted:1 month ago| Platform: Apna logo

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Skills Required

management communication payments reports risk service

Work Mode

On-site

Job Type

Full Time

Job Description

Role OverviewWe are seeking a motivated and responsible Collection Executive/Officer with hands-on experience in debt recovery, overdue management, and loan collection. The candidate will be responsible for follow-ups, field visits (if applicable), payment collection, and ensuring timely recovery of outstanding dues. Key ResponsibilitiesHandle loan collections for personal, business, vehicle, or microfinance loans (as applicable) Conduct regular follow-ups with customers through calls, visits, and communication channels Recover overdue payments and ensure collection within defined timelines Maintain and update daily collection reports and customer records Negotiate and convince customers for repayment settlements Identify high-risk accounts and escalate issues to the supervisor when needed Coordinate with the credit and operations teams regarding overdue cases Adhere to company policies, legal guidelines, and ethical collection practices Ensure high professionalism and customer service while handling default accounts

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Collection Executive / Officer