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Collection Executive / Officer

1 - 31 years

0 Lacs

Posted:1 week ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Full Time

Job Description

1. Monitor accounts on a daily basis. 2. Identify outstanding account receivables. 3. Investigate historical data for debts and bills. 4. Take actions in order to encourage timely payments. 5. Process payments and refunds. 6. Resolve billings issues. 7. Resolve customer credit issues. 8. Contact clients and discuss their overdue payments. 9. Update account status records. 10. Prepare and present reports on collection activities and progress. 11. Reviewing the company debtor list. 12. Contacting customers and informing then of their overdue bills. 13. Advising customers on their payment options and suggesting methods of payment. 14. Negotiating suitable payment plans. 15. Instituting legal action when customers fail to pay their debt. 16. Responding to customer queries.

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