Develop and implement sales strategies to achieve revenue targets in assigned territories. Lead, mentor, and motivate a team of sales representatives to meet and exceed sales goals. Establish and maintain relationships with key customers, partners, and stakeholders. Identify new business opportunities and market trends to drive growth. Monitor sales performance and track progress against targets using CRM software. Analyze sales data and market insights to identify areas for improvement and optimization. Collaborate with marketing, product, and other cross-functional teams to support sales initiatives. Conduct regular performance reviews, provide feedback, and support professional development for sales team members. Participate in sales meetings, conferences, and industry events to network and generate leads. Stay updated on industry trends, competitor activities, and best practices in sales management.
1. Monitor accounts on a daily basis. 2. Identify outstanding account receivables. 3. Investigate historical data for debts and bills. 4. Take actions in order to encourage timely payments. 5. Process payments and refunds. 6. Resolve billings issues. 7. Resolve customer credit issues. 8. Contact clients and discuss their overdue payments. 9. Update account status records. 10. Prepare and present reports on collection activities and progress. 11. Reviewing the company debtor list. 12. Contacting customers and informing then of their overdue bills. 13. Advising customers on their payment options and suggesting methods of payment. 14. Negotiating suitable payment plans. 15. Instituting legal action when customers fail to pay their debt. 16. Responding to customer queries.
Business Development & Customer Handling Drive gold loan business to meet monthly and annual targets Identify and engage prospective customers in the locality/market. Promote gold loan schemes through campaigns and customer awareness activities Maintain strong relationships with existing customers for renewals and referrals Ensure high levels of customer service and satisfaction Operations & Loan Processing: Ensure smooth processing of gold loans, from application to disbursement Authenticate customer documents, KYC, and ensure compliance with regulatory guidelines Monitor day-to-day transactions and maintain accurate records Gold Appraisal Supervision Ensure accurate gold valuation and purity testing by trained appraisers Verify pledged gold ornaments and ensure proper documentation and storage Ensure security of pledged gold through strong vault and safety practices Risk & Recovery Management: Monitor overdue accounts and initiate timely recovery actions Coordinate with legal/recovery teams for NPA accounts Minimize fraud and loss through adherence to credit policy and risk control measures Compliance & Audit: Ensure 100% adherence to RBI norms, internal policies, and audit standards Maintain audit-ready documentation and support branch audits Handle internal inspections and rectify discrepancies promptly Team Leadership & Training: Lead, guide, and supervise branch staff handling gold loan products Conduct regular training sessions on gold loan operations and compliance Maintain staff discipline, motivation, and performance evaluation
Greet and assist walk-in customers with gold loan inquiries. Explain gold loan schemes, interest rates, repayment terms, and benefits. Collect required documents and complete KYC formalities. Ensure high-quality customer service and build long-term relationships. Ensure proper safekeeping of documents and pledged gold articles. Assist in arranging for gold appraisal through certified staff. Ensure transparency and accuracy in the appraisal process. Weigh and record gold ornaments in customer presence. Cross-check appraisal results and inform customers of eligible loan amounts. Handle cash disbursements as per company policies. Ensure that pledged gold is stored securely in designated lockers. Maintain cash and gold stock register daily. Prepare and submit daily/weekly reports to the Branch Manager or Gold Loan Manager. Greet and assist walk-in customers with gold loan inquiries. Explain gold loan schemes, interest rates, repayment terms, and benefits. Collect required documents and complete KYC formalities. Ensure high-quality customer service and build long-term relationships. Fill out loan application forms and verify customer documents. Input loan details into the system accurately. Maintain up-to-date records of all loan transactions. Follow all regulatory guidelines (RBI/KYC norms). Ensure full compliance with internal audit, operational, and security protocols. Prepare and submit daily/weekly reports to the Branch Manager or Gold Loan Manager. Track overdue accounts and follow up with customers for repayment. Provide support for sending reminder notices or collection calls. Help in recovering interest dues and coordinating renewals.
We are looking for a reliable and physically fit Loading and Unloading Worker to join our team. The employee will be responsible for the safe and efficient loading, unloading, and movement of goods in and out of trucks, containers, or storage areas. This role plays a critical part in ensuring timely and accurate deliveries. Key Responsibilities: Load and unload goods from trucks, containers, or storage racks manually or using equipment like pallet jacks or forklifts (if certified). Check and verify items against packing lists or delivery notes. Handle goods carefully to prevent damage during handling. Move materials to assigned storage or delivery areas. Assist in sorting, stacking, labeling, and organizing items. Follow safety procedures and report any hazards or damages immediately. Maintain cleanliness and order in the loading/unloading area. Cooperate with supervisors, drivers, and team members to complete tasks efficiently. Operate warehouse tools and machinery safely (if trained and certified). Qualifications: Education: High School Diploma or equivalent preferred. Experience: Previous experience in loading/unloading, warehouse, or logistics preferred but not required. Physical Requirements: Ability to lift and carry heavy items (up to 50kg). Stand, walk, bend, and move for extended periods. Work in hot, cold, or noisy environments as needed. Skills: Basic understanding of safety procedures. Team player with good communication skills. Attention to detail and reliability.
We are looking for a store manager in a retail professional who oversees the daily operations of a store to drive sales, manage staff, and ensure a high level of customer satisfaction. They act as a "mini-CEO" of the store, balancing the financial performance and brand image. Key roles and responsibilities Staff and team leadership Recruitment and training: Hiring, onboarding, and training new employees to ensure they meet company standards and have strong product knowledge. Scheduling and supervision: Creating work schedules, assigning daily tasks, and managing staff performance to maximize productivity and ensure adequate coverage. Motivation and performance management: Inspiring and coaching the sales team to meet and exceed sales targets. This includes conducting performance reviews and resolving employee conflicts. Positive work environment: Fostering a healthy, positive, and collaborative culture that promotes teamwork and high morale. Financial performance and sales Sales strategy: Developing and implementing strategies to drive sales, grow profitability, and achieve revenue goals. Budgeting and expense control: Managing the store's budget, monitoring operating costs, and analyzing sales data to identify areas for improvement. Reporting: Preparing and presenting regular financial reports, such as profit and loss statements, to higher management. Promotions and marketing: Collaborating with marketing teams to organize in-store promotions, events, and displays. Operational management Daily operations: Overseeing all daily procedures, including opening and closing tasks, cash handling, and register reconciliation. Inventory control: Monitoring stock levels, receiving shipments, and managing product placement to prevent stockouts and minimize losses from theft or damage. Visual merchandising: Ensuring the store is clean, well-organized, and visually appealing according to brand guidelines and seasonal themes. Compliance and safety: Ensuring all store operations adhere to company policies, as well as relevant health, safety, and legal regulations. Customer experience and relations Service excellence: Setting and enforcing high standards for customer service and training staff to provide an exceptional shopping experience. Complaint resolution: Handling complex customer inquiries, complaints, and feedback in a professional and effective manner. Customer engagement: Analyzing customer trends and purchasing behavior to improve sales strategies and build customer loyalty. Essential skills for a store manager Leadership: The ability to lead, motivate, and manage a team effectively. Communication: Excellent interpersonal and communication skills to interact with staff, customers, and vendors. Problem-solving: The capacity to make quick and confident decisions and resolve issues efficiently. Organizational skills: The ability to multitask and manage time effectively to handle all operational duties. Commercial awareness: Strong business acumen to manage budgets, analyze reports, and understand market trends. Tech proficiency: Familiarity with retail management software, such as point-of-sale (POS) systems and inventory management tools
Operational management Oversee daily operations: A store executive manages store opening and closing procedures, cash handling, and overall cleanliness and organization. Ensure compliance: This role ensures the store adheres to company policies and procedures, as well as health, safety, and security standards. Manage physical appearance: The executive is responsible for the overall look of the store, including the arrangement and presentation of merchandise. Sales and financial performance Achieve sales goals: They develop and implement strategies to boost store revenue and meet or exceed sales targets. Analyze performance data: Store executives prepare and analyze sales reports, track key performance indicators (KPIs), and make data-driven decisions to improve results. Handle financial transactions: This includes managing cash registers, handling banking, and keeping accurate financial records. Inventory and stock management Control inventory levels: The executive monitors stock levels, tracks inventory, and coordinates with suppliers for timely restocking. Prevent losses: They implement measures to reduce theft and shrinkage and conduct regular inventory audits. Manage new stock: Responsibilities include inspecting incoming materials, organizing stock, and processing any discrepancies or damage. Staff and team leadership Supervise and train staff: Store executives guide and motivate staff to deliver high standards of performance and customer service. They may also be involved in hiring, scheduling, and conducting performance evaluations. Coordinate with the team: They ensure all staff members work collaboratively to meet overall store goals. Build a positive work environment: A crucial part of the role is motivating employees and resolving any internal issues to foster a supportive and effective team. Customer service Resolve issues: Store executives are the main point of contact for handling complex customer complaints and ensuring a prompt and satisfactory resolution. Manage customer relations: They train staff to provide excellent customer service and maintain a positive shopping experience for customers. Gather feedback: This role includes gathering and evaluating customer feedback to identify areas for improvement. Essential skills for a store executive Leadership and team management Strong organizational and multitasking skills Excellent communication and interpersonal skills Customer service orientation Analytical skills to interpret sales reports and market trends Problem-solving abilities to address operational and customer issues Proficiency with POS systems and inventory software
We are looking for A digital marketer's to promote a company's products, services, and brand using various digital channels. This involves a blend of creative, analytical, and strategic tasks aimed at building brand awareness, generating leads, and driving sales. Strategy and Campaign Management: Developing and implementing comprehensive digital marketing strategies and campaigns that align with business goals. Content Creation: Producing compelling content, such as blog posts, videos, social media updates, and email newsletters. Data Analysis: Using analytics tools (like Google Analytics) to track campaign performance, measure key performance indicators (KPIs) like ROI and conversion rates, and make data-driven decisions to optimize strategies. Market Research: Continuously monitoring industry trends, consumer behavior, and competitor activities to identify new opportunities. Collaboration: Working with other teams, such as designers, writers, and sales, to ensure a cohesive and effective marketing approach. Specialized Digital Marketing RolesDigital marketing is a broad field with many areas of specialization. Some of the most common roles include: 1. SEO (Search Engine Optimization) Specialist Responsibilities: Conducting keyword research to identify what the target audience is searching for. Optimizing website content and structure to improve organic search rankings. Building high-quality backlinks to the website. Improving technical aspects of the website, such as site speed and mobile compatibility. Monitoring SEO performance and reporting on organic traffic. 2. Content MarketerResponsibilities: Creating and managing a content strategy and editorial calendar. Producing various types of content, including blog posts, articles, videos, infographics, and podcasts. Ensuring content is high-quality, relevant, and aligned with the brand's voice. Optimizing content for search engines and promoting it across different channels. 3. Social Media ManagerResponsibilities: Developing and executing a social media strategy. Creating and scheduling social media posts. Engaging with followers and managing online communities. Running paid social media campaigns and tracking their performance. Staying up-to-date on social media trends and platform changes. 4. PPC (Pay-Per-Click) SpecialistResponsibilities: Designing and executing paid advertising campaigns on platforms like Google Ads and social media. Conducting keyword research for paid ads. Writing compelling ad copy and creating ad creatives. Managing ad budgets and bidding strategies. Monitoring ad performance, A/B testing, and optimizing campaigns to maximize ROI. 5. Email Marketing SpecialistResponsibilities: Building and managing email lists. Creating and sending targeted email campaigns, such as newsletters, promotional emails, and automated sequences. Segmenting the audience to deliver personalized messages. Analyzing email performance metrics, such as open rates and click-through rates, and optimizing campaigns accordingly. 6. Digital Marketing ManagerResponsibilities: Overseeing all digital marketing functions and the marketing team. Developing the overall digital marketing strategy and setting objectives. Allocating budgets and resources for different campaigns. Analyzing reports and providing insights to senior leadership. Keeping the team and campaigns on track to meet deadlines and goals.